We finished running our CX course in March 2022 and one of the most memorable discussions was with a participant who summarised their...

We worked with this organisation for eight months in sprints and achieved some excellent results which helped to transform the...

I spent a lot of time this summer going on walks in the countryside. The experience is so calming and great for dealing with stress. I...

As a small bespoke consultancy we work across a number of industries in the B2B space and help them with creating a perfect customer...

Despite the drop in response rates for surveys, the number of surveys targeting #customers continue to increase. #Market Research...

Really excited to be asked to establish this new initiative. As a consultancy specializing in all things customer/client it is really...

..on CX and the not-for-profit sector. This is an area pushing boundaries in the CX field which in the past has focussed predominantly...